Payment Card Industry Data Security Standard (PCI DSS) Compliance Policy

1. Introduction:

My Xflinity Internet is committed to maintaining the highest level of security and safeguarding the payment card data of our customers. This Payment Card Industry Data Security Standard (PCI DSS) Compliance Policy outlines our organization’s policies, procedures, and controls related to the protection of cardholder data and compliance with PCI DSS requirements.

2. Scope:

This policy applies to all employees, contractors, vendors, and any other parties involved in the processing, transmission, or storage of payment card data on behalf of My Xflinity Internet.

3. PCI DSS Compliance Responsibilities:

3.1. Management Responsibility:

The executive management team is responsible for ensuring the Company’s commitment to PCI DSS compliance.

They shall appoint a designated PCI DSS Compliance Officer responsible for overseeing compliance efforts.

3.2. Cardholder Data Handling:

Employees who handle cardholder data must undergo training on data security and PCI DSS requirements.

Cardholder data shall only be accessed on a “need-to-know” basis for legitimate business purposes.

3.3. Secure Network Environment:

The Company shall maintain a secure network environment through the implementation of firewalls, access controls, and network segmentation to protect cardholder data from unauthorized access.

3.4. Protection of Cardholder Data:

Cardholder data, including primary account numbers (PANs), cardholder names, expiration dates, and CVV/CVC codes, must be stored securely and encrypted when transmitted over public networks.

Sensitive authentication data (e.g., full magnetic stripe data, PIN blocks) shall not be stored after authorization.

3.5. Vulnerability Management:

Regular vulnerability scans and penetration tests shall be conducted on our systems to identify and address potential security weaknesses.

Vulnerabilities identified must be remediated promptly, and a formal process should be established for tracking and resolving such issues.

3.6. Access Control:

Access to cardholder data shall be restricted based on job responsibilities and granted on a least privilege basis.

All access to systems and applications housing cardholder data must be logged and regularly monitored.

3.7. Information Security Policies:

The Company shall maintain and enforce security policies and procedures that address the protection of cardholder data and overall information security.

3.8. Regular Monitoring and Logging:

Logs and security events must be regularly monitored and reviewed to detect and respond to potential security incidents promptly.

3.9. Incident Response and Breach Management:

A formal incident response plan shall be established to address potential security breaches promptly and effectively.

The plan must include procedures for notification of affected parties, regulatory authorities, and payment card brands in the event of a data breach.

4. Training and Awareness:

The Company shall provide regular training and awareness programs to employees to ensure their understanding of PCI DSS requirements and the importance of data security.

5. Compliance Validation:

The designated PCI DSS Compliance Officer shall conduct regular internal audits to assess compliance with this policy and PCI DSS requirements. Additionally, the Company shall undergo annual external assessments by qualified security assessors (QSAs) to validate compliance.

6. Non-Compliance and Consequences:

Failure to comply with this policy and PCI DSS requirements may result in disciplinary action, up to and including termination of employment or contractual relationship. Non-compliance may also subject the Company to financial penalties and legal liabilities.

7. Policy Review:

This policy shall be reviewed and updated at least annually or more frequently if there are changes to business operations, technologies, or relevant regulations.

8. Contact Information:

For any questions or concerns related to PCI DSS compliance or data security, employees may contact the designated PCI DSS Compliance Officer or the IT Security team.

By adhering to this PCI DSS Compliance Policy, My Xflinity Internet aims to protect the security and privacy of our customers’ payment card data, ensuring trust and confidence in our services.